I booked a Riad stay in Marrakech Morocco a month ago through this company. On the booking sheet Prestigia didn’t not provide detailed address but only a road name. Unfortunately, when I get there, this Riad Boutouil didn’t exist anymore, After walking up and down half an hour in the heat and dust (Road construction) With the help from local barber asking all the neighbors. Finally, the staff from Riad Fullmoon helped me. By comparing their interior and the Google photos, they told me during pandemic they bought Riad Boutouil and it’s now under the new management. I forwarded This information also reminding Presdigia to check google map, the photos posted are all 5years old with no recent reviews whatsoever, I went further as sending photos to proof that Riad FullMoon is the same property that posted as Riad Boutouil on google map. Prestigia got back to me after so called “investigation “ All they said was that they have contacted the hotel, they are still in business, because I was No Show so I’m not getting refund. That’s how stupid this booking site is. I’m not wasting anymore of my time helping them understand that someone is making the fake booking, taking money illegally and they choose to stay in the darkness, as far as I consider, this booking site is a scam, I learned my lessons, please DON NOT USE PRESDIGIA, it’s a trap 🪤 Serena from Canada 🇨🇦