Extremely Slow Refund – Disappointed with Prestigia
I cancelled my reservation at New York Hilton Midtown through Prestigia (reservation 090925-BERE-1728106). I was told my refund of €2501.10 would take 15–20 business days. This is far too long—most refunds are processed within a few days.
I expected Prestigia, a professional booking platform, to handle refunds promptly. The delay is causing unnecessary stress, especially with my credit card about to charge the same amount.
I hope Prestigia improves its refund process to meet the standards expected from a reputable company.
1 week ago
Prestigia has a
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776
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