Let me start by saying that I love their products and QVC the issue I had was with the QVC card I applied and was approved and set up auto pay long story short something went wrong with my auto pay and I would have to call to make my payment like 3 times ok so called synchrony to explain what was happening,the lady that helped me was so rude and didn’t care about my issues basically blew me off a month later QVC canceled my card .. I had a balance because I had just purchased a new vacuum which I had it on easy pay.. A month goes by and my easy pay was not charged properly they ended up charging me the whole amount..Luckily I had the money In my account.I will never buy another product from QVC again!! Buyers be ware