RAC is not worth bothering with, I have been with them as a member for 6 Years, I had a new battery fitted at a cost of £80 some 3/4 years ago this Month. I paid by cash as requested, not receipt was given. now I have had to have another battery fitted as the old was was badl6 corroded the Man that fitted it said that it was under 5 years as this model was not available before then and it was fault, but because they could not find it ( very conveniently ) I had to pay £102 this time, and had to wait 3 hours instead of the 1 hour tine slot I was given to add insult to injury. What is the point in faving the top membership when they charge you more and more. For the same price you can go to the AA and the include all parts and labour at no extra cost. So I know where I am now going for my breakdown cover, as this customer service is non existent , in this day and age they say they can not find me purchasing the battery I wonder it is because I paid cash that they can not find it. At the end of the day I had a RAC battery under 5 years old which was faulty, where on earth am I going to obtain a RAC battery from but RAC. They are only interested in getting your membership money not actually giving you any customer services. DO NOT GET A MEMBERSHIP WITH THEM what is the point, they overcharge for parts then do not give you your warranty . A total waste of money.
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Alice, Customer Support
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