Please think before buying rac European cover Myself and my husband purchased this my husband is a paraplegic bottom half of his body coming home from spain in September our car broke down in Madrid we telephoned as pr norm to be told our car was dangerous to drive as we were insured they sent a tow truck to take our car away for dignostic they could not find the fault give us an option to fly home or drive our car had a scooter a manual wheelchair a standing matchine for my husband to transfur from one seat to another an ipad Bose headphones a kindle and lots of personal belongings they give me 10 min to take what i needed which was a nightmare asi needed so muchthey took our car and sent a taxi to take us to the car hire company the taxi was not diabled friendly i struggled to get my husband in the car only to realise that we were being dropped at Madrid airport i had to push my husband in his wheechair and carry an overnight bag that was all i could fisicily carry i an 68 years old and so is my husband i had to leave my husband to find the car hire company they had chosen being Madrid airport they gave us a car that sill was not suitable to get to santander ferry port i then had to RETURN the car to the car hire company which was 10 min away from the port with no taxi to take us pushing my husband in his wheechair and carrying our bag i eas distressed and exhausted eventually arriving home 35 hrs later with no car i constantly rang them to ask when our car was being delivered home after numerous phone calls they told me November 15 and i left spain September the 4th our car came home unprepared although i had paid the extra for repairing as well started to unload my car i was devastated to find itams stollen out of my car an ipad bose headphones and 2 giant tins of tuna (lol) i reported the stollen itams to the rac give them all receipts to be told thee weeks later that they are not going to replace my belongings so very disappointed with the outcome And so dicusted with the way they treated my disabled husband is needs where not thought of at all i am now WRITING to thee ombudsmen regarding this and to disabled rights council i will never ever use the rac again i am very disappointed and discussed with the RAC I HAVE USED AA FOR 20 YEAS PLUS NEVER HAD ANY PROBLEMS WITH THEM MOIRA MARCHESI