I have been a member since 1996 and have called the RAC twice in the time. I had a fault with my vehicle and I knew what was wrong. As a single female I was to be left sitting in freezing temperatures on a country road for six hours nad i would have been dark. This was not because of the weather conditions. I had to keep phoning because they would not update me. The updates I received varied from 6 hours to 90 minutes. A recovery person was in the area and I was to be next but someone else was taken before me. I eventually hired a tow truck myself. Single females beware!