The RAC are dreadful in every way. Only now we are posting reviews so they reply we standard “contact us to discuss”. None sense they have spent 6 months ignoring us. Shambles. Family membership for years, never needed them, until last year. My wife’s car broke down, engineer eventually turned up, couldn’t fix. Low loader turned up, eventually. My wife was left in dark for hours alone. Once the car was back home, the car was fixed by pulling 2 connectors together. We complained, wanted to leave RAC since unreliable, 50£ refund. I have written several letters and email, and I get NO RESPONSE. NONE. Upon renewal I rang and asked if they’d try to renew. I also asked why I was getting no reply, and he said he’d look into it. NO REPLY still. Dreadful organisation, never again. We signed up with the AA 6 months before the RAC ended.