Absolutely terrible service! I was involved in a car accident and my car was damaged and indriveable. I was told by RAC that recovery would be in under 60 minutes - 4 hours later, he turned up after around 5 calls with estimated time of arrival changing every time. RAC took my car and told me it would go to the repairs garage around the corner from where I was as arranged by my insurance company. Two days later, RAC have still not delivered my car to the repairs garage despite numerous calls from myself, ensure and Gemini garage. RAC is an absolute terrible service. I would not recommend. Due to their terrible service, I am still without a courtesy car as the garage need to see the car before issuing a courtesy car and I was at fault in the collision.