Disgraceful service, took RAC 15 hours to attend our car which had a flat battery. Initially said we had an aged parent at home who needed our attention, fell on deaf ears. Two of us made our own arrangements to get home whilst the third person waited for information, eventually it came, "We are to busy and you are a low priority, we will arrange for a taxi to take you home" Next day (15 hours later) they arranged for a taxi to take us to the car where the RAC guy fixed the car, he was good. As for the overall service I was totally disappointed as I have been with the RAC for several years. NEVER AGAIN