My advise is to keep clear. Why, well on the 01/07/2019 I broke down on a main on a main carraigeway, I phoned for help and was told it would take 2hrs to get to me as they were very busy,so I nursed the car home approx 3 miles,at an average speed 15 miles per hr,I had another call and the operator told me it would be another 2 hrs,then at 21.15 I was called again and was told it would be the next day at 08.00 hrs because it was a bit late,so I waited until 10.00,still no assistance, so my friend towed me to his garage and diagnosed an egr valve problem, job done,I got back home and a mechanic called to my house at 12.15 and informed me that he was given the call out at 11.00 that day, not very good service, when I took the plan out I informed the rac that my car was a wheelchair access car,because my wife was paralysed and could not walk,it was a good job that she was not with me when I broke down,I received an apology by email from the rac, and said that it would not happen again,and that you can be sure of,because I am going elsewhere.