Both me my partner and daughter are in the RAC my partner broken 11.00 at night about 5 months ago on a Sunday evening on the A1470 a big main road just off the M4 . Being a female on her own late on a Sunday night probably the quietest time of the week you wouldn’t of thought it would of taken 4 hrs to get to her but it did. Yesterday my daughter of 22 broke down on the M25 6.15 in the morning with a puncture again it took 4 hrs to get to her. Find both cases Unacceptable. You have the Audacity to call yourself the 4th emergency service. Will definitely be cancelling the families policy for next year Regards Martin