i called the rac at9,55 am on saturday the 26th of october so thats today told them i had a flat battery and needed there help i was told it would be around 2 to 3 hours as the weather was bad ok i understand that so i waited and waited and waited and yes i am still waiting its now 17,30 on saturday night not only have i sat in all day waiting for the shocking company but i have a night shift in london and i live in stoke on trent so no way of getting there as a company you have a duty of care to look after your customers i shall be seeking a full refund of my payments to u i have not even recived one text say whats going on i will be reporting the rac to the standards agency and also seeing if the papers are interested in my story so people stay well clear of this muppet company as they have no clue what they are doing and dont care about there loyal customers and what happens to them in an emergency