Broke down in france with european breakdown service. Arrived 4.5 hours later, unnecessarily towed my car away. 3 days later, after towing my car to another garage without my consent, I was given a price of over £600 to replace a maf sensor which I knew could not be at fault given the symptoms! Finally re-united with car after a serious amount of stress and demanding to be reunited with my car. Then I find out one of the garages has reversed my car into a post. Rac no longer want to know because I refused to pay the £600. Phoned mercedes benz who arranged an appointment with a local mb garage to have a look within 24hrs. The cleared the fault codes within 20 mins and assured me the car was fine to drive home safely. This happened in august. I have phoned rac numerous times and made a formal complaint twice but here we are at the end of october still without a reply . Just waiting a couple more weeks to contact the ombudsman. I don't like bad mouthing companies but I am absolutely gobsmacked at the lack of care within this service. Rac are now very quick to point out that the euro cover is handled by a third party and is out of their control. However, when I booked the cover they were very keen to brand their own cover as the best available! I could go on with the issues including being lied to by the call centre but I am too angry to go on. In short, this is a scam service. I do understand R.A.C. have little to do with their european side but the way they advertise and even the wording in the terms and conditions is simply disgusting. Even reading the terms and conditions is useless as they are very open to interpretation and even details advertised on the website,such as phone numbers are wrong. I am truly gobsmacked that a company such as the R.A C. (A national institution, if you will) can run a service so badly. Spoiler alert. R.A.C. european breakdown use a proxy company to handle their european services. The french side are completely useless and as bunch of crooks. That will sound harsh but I can provide the evidence to prove this. I hope you read this and take note. There will be plenty of times when the service works out ok but I promise you this. If things go wrong you will probably do better to skip breakdown cover abroad and sort things out yourself. If you dont believe me phone them up and actually check what is covered. For instance, if you breakdown on a toll road or if you are carrying bikes on a cycle carrier or towing a traler tent You may come to the conclusion that the cover does not, as advertised, bring complete price of mind.