I broke down during rush hour and was pushed, by the police, into a nearby industrial site on the outskirts of the city, which is very dark and quiet not an ideal place to be at night on your own. Was told by the RAC as I was a female on my own they would be with me in approximately 45 minutes. I called the RAC and spoke to a woman who told me it would be another 3 hours before anyone could get to me. During this conversation a car tried to drive into the back of me, the driver then started to be intimidating, and I was genuinely concerned for my safety. I explained to the female advisor what was going on and that I might have to hang up to call the police, her response was there was nothing they could do and it would be up to 3 hours before anyone got to me. My husband then called the RAC to say he was really concerned for my safety and could the RAC please do something to help to which the response was 'it's sexist to give a woman preferential treatment' After waiting for another hour and having been promised someone would be with me at 7.45pm I called back at 8.05pm to be told that no one would be with me until 9.30pm at the very earliest (almost 4 hours after my initial call) I broke down at 5.30 and was eventually able to head home at 9.50pm, the mechanic was excellent and got my car going again. Absolutely, shocking service - they never call you back and simply don't care in their warm comfortable call centres. It was a genuinely frightening experience and one that I hope no one else has to endure. I've complained to the RAC but don't expect a response - they couldn't be bothered to call me when I really needed help