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Lee hingley
Purchased a pair of Astro glide GT walking shoes in Dec 23. In less than 11 months the uppers have spilt where the toe creases when walking. Contacted Reebok customer services and got a prompt reply asking me to send in pictures, I did and got a generic copy and paste email saying they wouldn't do anything as it was "wear and tear" These has been used sparing, well maintened and are in excellent condition apart from this damage. Product material is not fit for purpose and quality control tests clearly haven't been done. Totally unacceptable for a premium brand product to last less than the stuff I buy from Primark. Coming here and seeing the customer satisfaction scores makes sence now. DON'T BUY expecting good quality and longevity from this brand. AVOID and buy from another company not these cowboys.
1 year ago
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Reebok has a 3.2 average rating from 31 reviews

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