Do NOT use this business. In my view, the reviews on other websites are all clearly fake.
The lenses they provided caused months of headaches. The headaches suddenly stopped when switched back to old glasses, confirming that Lensology / ReglazeMyGlasses were the culprits. A local optician who examined this also confirmed this.
After complaining and requesting a refund as they provided a faulty product, they provided the most insulting and rude customer experience of my life. In addition to their head of customer service being condescending and aggressive, they asked for the glasses to be sent back so they could fix them, but all I wanted was a refund (which I was legally entitled to given their product was faulty) as I had lost all faith in the quality of their services. The head of customer service also refused to offer even a simple apology, which would have made a big difference.
Shame on this business. I will now just go to my local optician for new lenses in future as, believe me, this company is a total disaster and should not be allowed to be in business!
1 year ago
ReglazeMyGlasses has a
2.5
average rating
from
22
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.