his company treats 'some' customers inhumanely. They have made my life a living hell for the past 3 months. I need my glasses for everyday use and cannot afford a replacement. Due to what they have done i have been having constant headaches from struggling to see. 1st) they posted by glasses to the wrong place. Then after 2 months of time wasting they agree to replace my glasses. It takes another few weeks before the replacement is ready. 2nd) After what is now a 3 month delay they send my glasses by 3rd class post! This was made worse by the fact that i am away from the UK and warned them that the local postal service is terrible and that the glasses would most likely go missing if they don't send it by courier. It has been 3 weeks since my glasses was 'sent'. It hasn't gotten to me and they continue to ignore my emails. I would advice you to avoid dealing with these deeply unfair people .