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Anonymous
After doing my research, I decided to purchase a 2nd hand Dacia from Renault Watford, where ever I looked the advertising said ^All Dacia approved used cars come with a 12 month warranty, I went to the Watford branch and paid the deposit and was given some paperwork, the following day the invoice said 90 DAY GUARANTEE, I immediately emailed the sales advisor to question this, He never replied, a few days later after Dacia customer service was involved I went to pay the ballance for my car, only to be told that the 12 month warrantee was only for Dacia approved used dealers and the Watford branch was NOT An approved dealer, After 6 weeks of chasing the Watford branch WILL NOT honor the 12 month warrantee, even after I showed them that on their website the were advertising as being a Dacia Approved Dealer. THIS IS THE WORST PLACE I HAVE EVER HAD THE MISFORTUNE of dealing with, they Advertise but won't back it up AS OF today, Renault Watford are STILL ADVERTISING as a Dacia approved used Dealer, but continue to Ignore the "All Dacia Approved vehicles will come with a minimum of 12 months warranty to give you complete peace of mind. The warranty will be made up of the balance of manufacturer’s warranty topped up, where necessary, to provide a minimum of 12 months cover." SO the line on their website "When it comes to Watford car dealers, our showroom has a fantastic range of cars and vans on offer. As a Dacia-approved dealership.......... From the Renault website retailgroup.co.uk /dacia/find-a-dealer/dacia-watford
1 year ago
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