I have been going to Renault for servicing with for many years, and each and every single time, the process and results have been exemplary. This is largely due to the personalized and professional service extended by Dennis Ngan. Personable, helpful and always cheerful, Dennis is always on hand to help and give advice. Even on days when he is on leave, he makes it a point to return calls and help with enquiries. From start to finish, Dennis is always there to see things through. I would also like to give a shout out to the pantry auntie. Not only does she keep the pantry area clean, tidy and well stocked, her cheerfulness makes the waiting a bearable and even pleasant experience.