The most god-awful car company you will ever deal with. I begged my wife not to buy a Renault as of the previous experience I had with this depot. She pushed ahead and purchased a Zoe. I have to say, it's a great little car. However, the paint has come away on the front bumper. It started around the sensor and got worse, so I suspect water ingress there. They are refusing to fix due to a barely noticeable chip far from the paint defect. I have 3 independent paint shops confirm the issue was not caused by the tiny scratch. Renault say they only accept report from Renault themselves. How convenient. This is typical of this dealership trying to weasel out of repair work. If you read this review, then purchase from Renault then you only have yourself to blame.
I am now having the work carried out at my own cost. I will invoice them and take them to a small claims court if they do not pay.
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