**Complaint ID: 4-21972179** Renault’s Faridabad center has delivered one of the worst customer experiences I’ve ever faced. In October, I approached the showroom to purchase a car, only to encounter dishonest practices, including constant price changes by their staff. When I escalated the issue to Renault’s customer service, I found their platform equally disorganized. Despite providing proof of recorded phone calls as requested, my complaint remains unresolved, with the representatives sending repetitive, unhelpful emails, merely stating they’ll "get back to me someday." The Faridabad showroom can only be described as a “garbage center,” reflecting Renault’s disregard for its customers. Even when buyers show genuine interest, the staff displays little enthusiasm or professionalism. This lack of basic customer service highlights the poor training and management at this location. I suggest Renault’s Faridabad center redesign its infrastructure to better represent its standards. A building modeled as a dustbin, with glass exteriors showcasing Renault cars inside, would perfectly symbolize the experience they offer. Renault cars may fill showrooms, but such service ensures they remain rare on the roads. It’s disappointing that a global brand like Renault operates with such negligence. This experience is not just about a single complaint but highlights deeper issues within their customer service and showroom operations. Renault needs to urgently train its staff, improve its infrastructure, and prioritize customer satisfaction if it wishes to retain credibility. Until then, the Faridabad center remains a glaring example of how not to treat customers.