Worst after care sales, I have never dealt with such a company in over 40 years, it is ok buying but if there is a problem this is not the place to buy your products. Bought a washing machine 2 years ago, there was a problem in the first week, refused to exchange now 2 years later whilst still in warranty and Bosch has written off the appliance, they are refusing to exchange but offered me £350 half the actual selling price and want extra money to remove their broken machine. Trading standards state under the sales of good act 2015 this is totally wrong and I should take this matter to court !! Disgraceful behaviour from RGB so I am warning Everyone be very vigillant when buying from RGB !!!