Very poor service and very hard to deal with. Purchased a samsung 60" TV with a soundbar and a bluetooth speaker in the sales. They then tried to cancel the order saying the TV was not in stock, i said i was happy to wait but they cancelled it anyway. i called up and had the order re-instated and then the TV turned up a few days later ( makes you wonder why it was cancelled) however the Bluetooth Speaker was missing from the order. After a few weeks they have not told me the item was lost and i can have a free HDMI cable as a replacement... i said but the speaker was worth £99 it doesnt make sense can you not send me something similar. The response is no as it was a free offer. To me it looks like they just didnt want to honour this sale at all, and then decided they didnt want to send all items. Avoid at all costs as you might think your getting a good deal but you will likely not get what you ordered.