I ordered and paid for a Wacom 16 Graphic tablet and was told it would be here on the following Monday. Started getting concerned on Monday night as I hadn't received it and I also hadn't gotten an email to say it had even been shipped. Tried several times to get in touch with someone without success. The "Live Chat" is no such thing. It's automated and useless. There is no contact number either. After several attempts on the "Live Chat" and then emailing several times I STILL haven't heard back. It's now way past the delivery date. No one is calling me back. No one is emailing me. I've spent over £500 and have nothing to show for it. I then went on to look at reviews for the website and I WISH I had done that before ordering because they have awful reviews! I would never have used them had I seen all of the poor customer services and missing delivery reviews and comments. I'm absolutely gutted.