Stole my money and claiming missing return.. I recently made a purchase on the website for a printer, ink and a gadget toy. I received twice the amount of everything i wanted. I had to plead my case that i never wanted 6 items but only 3. I couldn't afford the cost for one nor did i have need for double. I have been told to return the goods to a shop - over an hour and half away from where i live :) - Next option was for me to arrange a courier to send back but its my repressibility if anything goes wrong. or i use their fedex label and pickup and this is safest as nothing will go missing or delay etc and ill get a full refund when driver scans the package but they cannot allocate a time. As this didn't fit with work etc i opted for my own courier who refused to take package due to weight. I then contacted Ryman and they arranged for fedex - 2 labels arrive and i printed them. Fedex never showed up but apparently i missed therm. We rearranged. but this time one label was sent and not two But this time they sent one label only. The driver for fedex told me its fine and they will tape both boxes together. Thought nothing of it, he was the fedex guy after all. Today i have woken up to a refund of half the amount charged to my credit card for the items. Worry sets in! I query this and they have low and behold only received 3 items. So where is the other box? Oh well we need to do an investigation with fedex.? what happened to the refund when driver scans package? and what happened to its the safest? I am now being told i have to wait till an investiagtion is conducted to wether i sent the packages and if fedex has them somewhere or not. i fail to see why i have to be penalised to this error and continue to get charged interest on my card due to this fedex / ryman failing when i was assured nothing would go wrong. I have had to wait almost a month to have all these items picked up and im no further down the road. I suggest you not to use this company.. they are complete con artists.