Really bad customer service, if you don't have an account with them you are referred to the guest portal and then the portal doesn't recognise your order number and postcode with the message saying all that + email address, which isn't even entered. You can't call them and then you have to use the chat function, which I never seem to get a response too, been waiting over 40 mins now. Very frustrating, I definitely won't be ordering off them again, all I want to do is return an item, it shouldn't be this hard!
1 year ago
Secretsales has a
1.4
average rating
from
267
reviews
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