I ordered from Secret sales it arrived quickly. The Norway Geographical coat I ordered was lovely great condition. Just too small. And the Norway ageographical hoodie great quality just too small. So decided to refund rather than exchange. Had to pay for returns!! Wasn't impressed. You only get 14 days to return from the day you receive them. So I sent it back with labels on. Was only tried on not worn. Put back in the bag. Sent it. And I tracked my delivery!. It arrived within 4 days to secret sales Selby. But I've heard nothing since. I had an email from a lady. And said she'd help etc. That was Monday its now Wednesday! I'm owed around £110.. And really need it. So I've now threatened the C. E. O and the ombudsman... Let's see. The quality seems good. But the refunding is a issue and needs to be looked into and dealt with professionally! Regards J.