Login
Start Free Trial Are you a business?? Click Here
Steve
SelectSpecs have a easy to use web interface and a wide range of specs so it was great placing an order for a couple of pairs for such a low price. Unfortunately, you get what you pay for. To begin with, almost two years since the emergence of a pandemic, no company should still be blaming it for delays. We've had months to respond accordingly. Neither should any business be promising 7-10 working days unless they can fulfil with little issue, and they certainly shouldn't be charging an extra £10 for express delivery, which is little use if your 7-10 days becomes 25 working days. My first pair took three weeks and arrived with a broken part on the frame. After reporting this, it was 5 days before I even got a response and returns number for a refund, which is pretty poor customer service in itself. My second pair arrived on 2nd July (after ordering on 30 May). They were nice, although they were a little smaller than expected - my fault - the perils of online shopping. So, in all, it was worth a shot - Selectspecs did sell me one pair of glasses and refunded my other faulty pair. However, I went to Vision Express the day after, tried on a few pairs for size and, although it cost a bit more, bought a prefect-fitting pair, which I collected four days later. As I said, you get what you pay for.
3 years ago
Read SelectSpecs.com Reviews
SelectSpecs.com has a 4.2 average rating from 291 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial