After ordering 4 pairs of glasses from select specs on the 13th of December and receiving a confirmation email the same day saying that my order will be delivery between 7 and 10 days. I waited nearly 4 weeks before select specs emailed me to ask me if I had ordered 2 pairs of reading glasses and 2 pairs for the computer. I replied yes as that’s what my confirmation email says and thats what I paid for, I was very confused as to why I got this email and no glasses. a few more emails later select specs told me that they have emailed me and phoned me before to check that I wanted the ordered that I had placed and paid for. (If I had wanted a cheese burger and fries I would have ordered from a takeaway, as I wanted glasses I tried select specs, on reflection that wasn't such a good idea). I explained to them that I had not received any emails in spam,junk or other from them and my call log didn’t show any missed calls. At this point I explained that the glasses had come down in price in the January sales but select specs didn't offer me any discount, any acceptable explanation or apology so my order just got cancelled. Having experienced this I cannot recommend select specs as I do think everything I see in thier advertisements would be inaccurate.