Awful products - you get what you pay for. I bought a variety of products from Solopress - including roller banners, 14 magazine brochures, and small fliers. Each of the products had their own problems. Their only response to their faults is to reprint and re-send, and with the roller banners they sent two more - one of which was also broken and needed to be reprinted and sent. The small fliers were awful quality but the worst problem was the a4 magazine fliers - the colours were CRAZY wrong. Even to an untrained eye there were clearly printed with weird colours (purple skies instead of blue - orange instead of yellows, skin tones were insanely wrong). Despite following their specifications and upload instructions to the letter - they refused to acknowledge it was their problem. In the end I had to go through my credit card to get a refund of the £600+ spent on the large order. They jumped through hoops to try to deny me my refund - and at one point was forced to try and find their office address to turn up in person to return the products to get a refund. This is because they would not arrange for courier collection, and refused to let me send via any other courier - SO HOW ON EARTH WAS I SUPPOSED TO RETURN THEM?! Only after doing some investigation online and phoning them to tell them I would be arriving the in the morning at their Essex address and someone would need to sign for the return did they relent and refund. Incidentally leaving me with the cost of disposing of the useless products (4 banners, and 5000+ magazine fliers). They may be cheap - but they'll cost you more in the long run in time returning your product or getting reprints - and the inevitable cost of going to a reputable printer to get your order done properly.