Awful customer service. Ultimatums on payments if you want to change the date of your break whereby if you don't pay by 5pm the same day you make the change you can kiss goodbye to what you paid!". Not responding to emails and phone calls. On the second time I had to change my dates I did this direct with the hotel and then spabreaks contacted the hotel to ask them to call me to contact them about paying the £25 admin fee. This is the first and last time I am going to use Spabreaks, I should have read the reviews before booking.
4 months ago
SpaBreaks has a
1.2
average rating
from
103
reviews
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