I have been trying to communicate with Spaseekers for several months regarding vouchers that expired during COVID. I have left massages on a really poor answer machine that no one has responded to. I have emailed several times the last time I had a reply stating that your staff were not yet back to full capacity but my voucher would be extended for six months and someone would send a further email when able. That was over two months ago and still no one has responded. I have been trying for days to contact someone by phone several times waiting for over an hour then having to hang up due to other commitments. This is absolutely ridiculous and lack of concern for your clients who have paid good money for vouchers. I will definitely not use or recommend your company again. I don’t know how you can still be allowed to sell vouchers on line with such a poor service. Hopefully people will read this before they book. Go direct to the Spa Hotel and get a much better service and correct information.