Booking with spa seekers - terrible from start to finish. Over charged us, told us the only appointment time for our treatment was on check out day at 10am, when we had to check out of our room at 11! Told us our dinner was booked for 19:30 but was later told by Norton park that we didn’t have a reservation!! Luckily they had a similar time slot available. Appalling customer service, 10000% would never use spa seekers again.
The hotel was lovely, room was great and massage was fantastic. Facilities were clean and lovely. Front desk staff a bit rude but restaurant staff were really lovely and the spa staff were fantastic. Would use Norton Park again but would book directly.
2 years ago
Spaseekers has a
1.4
average rating
from
50
reviews
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