I did order online an item from Staples. During ordering they do not tell you when is delivery time only after the confirmation. Because delivery was two weeks later I decide to order from the store. I want to cancel my order but staples do not have this option, WHY this is so odd. I try to order from the store but their website is so confusing I did place another order the same way as before. Next, I pay much more attention to my order but again I was negatively surprised. While choosing the store I couldn't choose a store where I live. It gives me choices 600 km avay from my home. I'm so disappointed. Big stores like Staples can not afford dissent websites, not so confusing and working properly. I was charged twice and now Staples tells me to wait to get my money back for two weeks. So now they use my money for what I call misleading customers with no consequences. THIS BS.