As a novice, I needed help with printing and even with copying one small page. The man behind the customer desk came over and stepped me through the process, patiently explaining each step.
Another time, I was there when a line had formed for the copying/printing section. I thought of coming back later but then realized the floor manager had us moving so quickly through that the wait was minimal: I was in and out much more quickly than I'd imagined.
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