I received my order only to find the personalised Santa was not personalised and there was a missing bag of chocolate. I queried this on the website and as I didn’t receive a reply a week later I emailed customer services. After a number of very prompt email exchanges I was told I was at fault and there was really no other course of action as I had accepted the order. All rather strange.
2 years ago
Thorntons has a
3.1
average rating
from
47
reviews
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