UTTERLY DISGRACEFUL - Customer Service at its absolute worst. Delivered an item back in early March, damaged. Told me they would replace but would have to re-order and they would refund me the damaged item and the new delivery charge. Refunded the damaged item quite quick, did NOT refund the delivery then did NOT refund the delivery of the replacement item. I have everything in writing from them to say this is what they would do but they have not stood by their word - now I send them an email EVERY day to ask for someone to respond and I have been ignored for over 45 days as of todays date. DISGRACEFUL CUSTOMER SERVICE