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Anonymous
Please don’t buy from them, absolutely terrible experience. I’ve got a SIM card with 50GB data 28 days ago as I started travelling around Europe. The reception is terrible and after 28 days when I arrived in Madrid it stopped working. I still have more than half of data left but can’t use it. I got lost so many times from airport to my accommodation because I had no internet connection to find my way, thanks to Three. Tried to call the customer service so many times but either doesn’t connect or it goes straight to automatic response and they send me a message and hang up the phone. Live chat is not working either. Even tried to buy a new data pack but doesn’t allow me because I still have unused data. Tried all the possible troubleshooting to make it work but still not working. (SIM card is not expired yet)So technically they are a provider with no customer service and pushy sales person to sell you a SIM card and they can limit your use whenever they feel like it without any valid reason. I’ve read the messages from other people in three community and apparently this problem is not unique to me. So please avoid them and don’t waste your money, specially if you are a foreigner travelling Europe.
1 year ago
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Three has a 1.6 average rating from 158 reviews
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