Bought a an iPhone 15 and accessor outright online. Returned device etc within 5 days. Fast forward 3 months numerous chats and calls. STILL NO REFUND. Sick of getting fobbed off and excuses saying they’ve lost payment then found it.. refund in 7 working days then another 7 working days. I’ve had enough!! My bank is now dealing to retrieve payment DO NOT USE THREE MOBIL CUSTOMER SERVICE IS APALLING.
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