Clear Discrimination
Visited Timberland Cheshire oaks store on 24/09/22 at 2pm. Never seen a bad service like this ever before. Was waiting at the checkout while no staff was around. I was the first one in the queue with 4 shoe boxes in my hand. Two Staff members came through the store’s back entrance. One of them came to the till where I was standing and completely ignored me, looked across and asked the other guy standing behind me, “were you waiting here first?” And I was standing there thinking it’s my brown race she didn’t want to serve. Clearly I was standing first in the line. She opened the next till and started serving whoever was behind me. I stood there for a while as I was stunned by her shocking service and many others joined the queue on her till. I was standing at the very first till from the left and had to join the queue mins later; hence her other staff member opened the third till at the same time (closer to the store’s back entrance). When I was right behind the queue she announced her another store member to open the till I was initially standing on. The staff member served us was nice and polite. However I felt dishonoured in the store overall. I thought you get served on first come first serve basis. I will check my receipt and leave the lovely staff member’s name who served me.
Just checked the receipt store ID 53. Cashier no.3 Sales Person No. 708815
2 years ago
Timberland has a
2.7
average rating
from
56
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.