I have always bought timberland products and ,generally been quite happy with the products but however the last pair of timberland boots i bought (having previously bought 3 of these pairs)calderbrook mid hiker nubuk boots ,lasted a couple of months (as the heel inside were down on the cuff ).
Now after 6 months general wear ,have completely worn at the heel.
They are classed as hiking boots and guaranteed to last longer than this.
I was so unhappy with this that I contacted timberland directly sending photos and receipts.I wrote twice and their response was "not a product fault ".
I pointed out that I had bought several pairs previously and they had lasted.
She refused to uphold my complaint and left it at that.
At well over a hundred pounds a pair I feel this is extremely poor customer service and reflects badly on the timberland brand name.
I certainly will not be buying timberland products anymore!
4 years ago
Timberland has a
2.7
average rating
from
54
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.