I went to Tottenham hale branch and i ourchased some hot chocolate that were redeuced price which is £2.50.
I bought three boxesof those.
When i went to the tile, there were rwo girls who were really unprofessional.
They scanned the first box and the orice was £2.50 then for the second boxshe told me the price was £7 although the clearance offer was £2.50.
I asked the girls to go upstairs and check herself but both of them weresuper rude and said they dont have time for that although therewas no queues and you can check the transactions.
I was so upsetasthey did not even bother to call for someone to check.
I called for a manager who came and checked and advised that the price of £2.50 was correct it was only incorrectly labelled.
One of the girls left and the other corrected the tra saction and when i paid she said i did not pay and i had toinsert my card for £19.
Then the very same girl took the receipt snd just threw it on the table.
I was wirh my 12 years old daughter and i was so upset.....
I am aregular customer with Tk maxx but from now on i will never ever buy anything from you and i will postthis on facebook as customers should not be suffering because of such unprofessional custumer services.
This is really wrong and i expect you to look into it
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