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Pip Hudson
DO NOT USE TKMAXX ONLINE Ordered item from TKMAXX wrong item was delivered. Told it was my responsibility to return! They sent the wrong item which they admit! Anyway told I would be refunded postage and because it was a heavy item I could arrange a courier collection. Waited in for courier collection with Evri. A week had past and no move on the tracking. I had to contact Evri numerous times eventually item delivered to TKMAXX having spent hours trying to sort out. I was sent an email to send courier invoice to by TKMaxx which I did. Didn’t hear anything so contacted them using same email to be told they hadn’t received it. Strange as same email address and it was in my sent box! Sent a further 2 times once as an attachment the other a photocopy in the email. I still haven’t heard anything. This was their error and I have had to spend hours trying to sort it! Do not buy from TKMAXX online if they send you the wrong item you’ll be left to sort out their mess! I contacted them the day wrong parcel delivered the 9th July and I’m still waiting for my postal and item refund! Today is the 23rd July
2 years ago
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Tkmaxx has a 3.1 average rating from 234 reviews

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