DO NOT USE TKMAXX ONLINE
Ordered item from TKMAXX wrong item was delivered. Told it was my responsibility to return! They sent the wrong item which they admit! Anyway told I would be refunded postage and because it was a heavy item I could arrange a courier collection. Waited in for courier collection with Evri. A week had past and no move on the tracking. I had to contact Evri numerous times eventually item delivered to TKMAXX having spent hours trying to sort out. I was sent an email to send courier invoice to by TKMaxx which I did. Didn’t hear anything so contacted them using same email to be told they hadn’t received it. Strange as same email address and it was in my sent box! Sent a further 2 times once as an attachment the other a photocopy in the email. I still haven’t heard anything. This was their error and I have had to spend hours trying to sort it!
Do not buy from TKMAXX online if they send you the wrong item you’ll be left to sort out their mess! I contacted them the day wrong parcel delivered the 9th July and I’m still waiting for my postal and item refund! Today is the 23rd July
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