Absolute joke!
Tk Maxx has been my go to for few years, until the recent expereince.
I have found the shoes online for £37.99 and went to store to try them.
By some miracle, they had them in store however price was £44.99.
I came to the till to see if they will match the price.
How wrong was I??The woman looked at me as I am absolute alien trying to concur the world.
She told me if I like the shoes, I should buy it online and leave her alone.
To prove the point, i Did.
The order was supposed to arrive on Sat 2 weeks ago, then on Monday and then on Tuesday... and then 2 weeks later in still in some warehouse.
Tk maxx customer service is terrible, basically sending the same message every time I contact them, that they will get in touch with courier within 48 hrs and thats it.
I have now requested a refund no luck.
That was my order for shoes, a birthday present for my best friend and Xmas present for my partner. All of which are no longer available online so I will just have to hope at least they will refund £££ I spent.
Never never again!
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