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Ekaterina
Absolute joke! Tk Maxx has been my go to for few years, until the recent expereince. I have found the shoes online for £37.99 and went to store to try them. By some miracle, they had them in store however price was £44.99. I came to the till to see if they will match the price. How wrong was I??The woman looked at me as I am absolute alien trying to concur the world. She told me if I like the shoes, I should buy it online and leave her alone. To prove the point, i Did. The order was supposed to arrive on Sat 2 weeks ago, then on Monday and then on Tuesday... and then 2 weeks later in still in some warehouse. Tk maxx customer service is terrible, basically sending the same message every time I contact them, that they will get in touch with courier within 48 hrs and thats it. I have now requested a refund no luck. That was my order for shoes, a birthday present for my best friend and Xmas present for my partner. All of which are no longer available online so I will just have to hope at least they will refund £££ I spent. Never never again!
2 years ago
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Tkmaxx has a 3.1 average rating from 234 reviews

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