I have been shopping at tkmaxx for over 6 years l had a very bad accident last November and now am classed as disabled. The service was always good at your Brighton store. but last week 23rd June as l always call in each week since coming out of hospital to find new clothes as now l am extra large size .l went up to mens wear floor got new underwear came back down in lift to pay with my two crutches and there was a very bid queue at the pay desk so like last week l went to the jewellery counter as the young lady was just standing there doing nothing she said get in the queue over there .l replied last week on the same day Friday l bought over £120 of stuff and the lady was happy to serve me .then she said your no different just because your on crutches l replied but l have a blue 💙 badge and can't stand long so l went and got in the queue when it was my turn the very nice man with a goaty beard was so helpful and l as for the manager she came right away .l have to use the lift can't get on moving staircase.
Then today Sunday went to eastbourne store staff are five star the manager always says hello as myself and my partner spend a lot of money there we only shop at tkmax.
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