Be careful, that ‘treasure’ you think you’ve found may not be what it seems. I was in the market for a rug and noticed TKMaxx had a beautiful Afghan rug for sale at £400 off the full price of £900. I placed the order and was looking forward to receiving my treasure. However, what I was sent was a completely different rug - different colour and an inferior pattern. I was absolutely gutted. I emailed Customer Services and they advised the rug I actually ordered was out of stock. Not sure why it was still listed for sale though. They advised I return the rug to my nearest store for a refund. The really annoying thing is that I paid for the rug using an e-Giftcard, as my employer has a scheme offering a modest discount at various high street stores. And of course the refund will go back to the original payment method only. That means I’m left with a high value gift card that I can only spend at TKMaxx - on items that may not be as advertised and may or may not be in stock. All I can do now is somehow try and take this ugly large and heavy rug back to my local store for the refund. I wish I hadn’t shopped at TKMaxx. All they had to do was supply what was advertised, and they failed! It turned into a hassle and inconvenience. To be fair, ‘Harmony’ the Customer Services advisor did reply to my emails quickly. Bottom line: proceed with caution when buying at TKMaxx, especially on big ticket items. I’ll be shopping elsewhere next time…after I’ve finished wasting £s on the Giftcard…
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.