Just had a really bad experience in T K Maxx Reading. Bare in mind this is my mum’s favourite shop, which she shops at all the time. She took her purchase to the till and was told that the item she was about to purchase did not have the correct price sticker on it. We had already waited a very long time because there was a very long que. The person who served us refused to sell it as the price that was marked, this is really not good customer service as it was T K Maxx’s problem and NOT my mum’s. I was really shocked that the person who served us wasn’t willing to be more helpful. A good will gesture would of gone a long way to making this situation better. Severely disappointed.
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