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Diana
I wouldn't even give them a star for the delivery. I ordered on the 30th of November with standard delivery and on the 6th of December no delivery.. And on the website it said 3 to 5 working days. Which have passed already.. No emails saying that my delivery has been delayed or anything.. The most annoying thing is that I need the items within the next days as I'm going abroad and they are Christmas presents. Spoke with customer service after one hour of waiting on the phone and guess what?? They can't do anything.. Its out of their control and my parcel will arrive whenever.. I can't pay extra to gave it delivered in time, I can't have it delivered in store in time.. Useless.. Its a bit disappointing to wait an hour on the phone for someone to answer and then what?? They are completely useless and can't do anything.. Do you actually help your customers whan needed?? I guess not.. You don't give a... About your customers that's how a felt and the worse bit is that I work for this company and its shameful.. Don't order online for tkmaxx as you never know if your order will ever arrive
5 years ago
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Tkmaxx has a 3.0 average rating from 235 reviews

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Alice, Customer Support

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