Hi I also booked early for a tour. 2 months later I received a brochure that said if I booked before July I could have free transport to the airport if I lived within 70 miles of the airport. I phoned up and said I had booked my holiday before July. I was told it was only applicable when the brochure came out , but I read the small print and it didn't mention that at all. I was also told I lived more than 70 miles away. That was a joke as I live a lot less than that. They then said it was up to the company doing the driving to say which way they would go and they made it more than 70 miles. The route. I live on a straight route down the M4 to Heathrow, the way they would have gone was using back roads and weaving across the M4 and back again. What a joke. Due to set off on holiday soon. I hope the holiday is as good as I am expecting or I won't be using them again.
5 years ago
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