Terrible service where the staff don't read correspondence from the customers. I placed an order for bile mudguards, but almost cancelled it immediately after realising that I ordered a wrong size. It was over weekend. I thought they would check their emails on Monday and cancel the order. However, I received a notification that the order had been shipped. I was advised to reject the order on delivery. I was lucky to catch DHL driver who was about to disappear after throwing the box over the gate. It was on the 5th May. I was rejected a refund because they did not receive the item back. Is it my problem? Contact your courier! It is always nice when everything goes smoothly but people show their good and bad sides when something goes wrong. Decent people stay decent in any situation. But it is not about Tredz.